Musaffah, ME-9, Abu Dhabi, United Arab Emirates

Privacy Policy Aim

Your data protection is our priority. This site complies strictly with the European General Data Protection Regulation (GDPR) to ensure the highest levels of data safety and privacy. By using this website, you consent to the processing of your data as specified in this privacy declaration. This policy applies only to this website. If you follow links to other sites, please consult their privacy policies directly. We process your personal data (such as name, address, email, contact details, etc.) only under the strict guidelines of European data protection laws. On our website, personal data collection is voluntary where possible, and we do not share your data with third parties without your consent. Please be aware, however, that data transmission over the internet can have security risks.

Input You Provide Us

The personal information collected and held about you includes but is not limited to:
  • your name, address, email address, age, gender, tax file number, citizenship, contact information;
  • payment details, such as your credit card details;
  • details of service or product undertaken with us;
  • other information provided voluntarily by you, for example in response to surveys or competitions.
Policy detail
How do we collect your personal information?
We collect personal information about you in a number of ways, including:
  • directly from you, for example when you:
  • Order our service or product;
  • provide information to us in person or by phone, email, in an application form;
  • submit information through our websites; and
from third parties, such as:
  • Organisation's commercial partners;
  • other government departments and agencies;
  • social media sites such when you contact or otherwise engage with Organisation through these social media sites; and
Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.

Practical Applications of Your Data

We will only use your personal information in the following ways:
  • when it is necessary for our legitimate interests:
    • to enable us to supply you with the products and services and information that you have requested
    • to help us in the development of, and to improve our products and services
    • to provide you with information about products or services that may be of interest to you, using the email address which you have provided or via social media
    • to invite you to participate in market research activities, such as responding to interview questions or completing online surveys
    • to send you marketing communications, and show you marketing communications on other websites (including social media sites where you are a member)
    • to ensure that content from our website is presented in the most effective manner for you and your computer
    • to automatically collect data about visitors to our site (for example browsing patterns) by using cookies
    • to maintain our website and ensure network and information security
    • to prevent and detect fraud and other criminal offences
  • as long as, in each case, these interests are in line with applicable law and your legal rights and freedoms; or
  • where you have agreed to this for specified, explicit and legitimate purposes; or
  • where this is necessary for legal obligations which apply to us.
Marketing
We may contact you for marketing purposes relating to our products and services and our website, unless you let us know that you do not want to receive marketing communications. We will only contact you for these marketing purposes by electronic means (email or SMS) where you have agreed to this. Your agreement to the use of your personal information for these purposes is optional and if you decline to provide your agreement, your visit to and use of the website will not be affected.
Marketing opt out: you are entitled to opt out from receipt of marketing communications at any time and free of charge by using the contact details provided in this Privacy Policy or by using the “unsubscribe” option included in any marketing e-mail received from us.
Market research
If contacting you to invite you to participate in market research projects, such as questionnaires or interviews, we will only use your personal data for the purpose of the specific project to which you have consented. That personal data will, once the project has been completed, be removed from our systems (see retention below).

Marketing by Third-party Entities

We display personalized advertisements that may be based on your personal information but do not share this information with advertisers.

Website User Data Protection

Ensuring Data Integrity and Security
Despite our robust measures to protect your personal information, no transmission method over the Internet is completely secure. We implement industry-standard safeguards against data loss, theft, and unauthorized access. Personal information is password protected, and access is strictly limited to necessary personnel. We cannot guarantee 100% security for data transmitted over the Internet; therefore, you are responsible for maintaining the security of your own digital environment.

Website Links to Other Sources

Links to the websites of our partners, advertisers, and affiliates may be included on our site. It’s important for users to understand that these external sites have their own privacy policies, independent of ours. We do not accept responsibility for the data practices or privacy policies of any linked websites. We encourage you to carefully review the privacy policies of these sites before providing any personal information to ensure your data is handled appropriately.

Your Rights to Manage Data

You possess certain rights regarding your personal data, including the rights to access, correct, and eliminate your information. To exercise these rights or if you have queries regarding our privacy procedures, please contact us via email.